Clear SMS consent and opt-in policy for ReviewPilot. Learn about message terms, privacy, our no-gating review ethics, and how to opt out anytime.
ReviewPilot AI is a customer feedback and review platform operated by ReviewPilot LLC. We help home improvement businesses gather honest customer reviews by giving homeowners an easy, secure way to share their experience via SMS. Our mission is to strengthen the connection between home-services businesses and their customers through transparent, consent-based communication. Every message is sent only after the customer has provided clear opt-in consent, and each message includes simple instructions to opt out at any time.
Welcome to ReviewPilot.ai! These Terms and Conditions govern your use of our website, https://reviewpilot.ai, operated by ReviewPilot LLC (“we,” “our,” or “us”). By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website immediately.
Our website uses cookies to enhance your browsing experience. By using ReviewPilot.ai, you consent to our use of cookies in accordance with our Privacy Policy.
Cookies are small files placed on your device to help operate our site, track usage, and personalize your experience. Some cookies are strictly necessary for the site to function and do not require your consent. Others, such as for analytics or marketing, may be optional and can be managed through your browser settings.
Unless otherwise stated, ReviewPilot LLC owns all intellectual property rights in the content on this website. You may access this material for your own personal use, subject to the following restrictions. You must not:
ReviewPilot helps businesses request authentic reviews from their own customers. By using our services, you agree that you will not:
These practices are prohibited by the Federal Trade Commission's rules on consumer reviews and by major review platforms. ReviewPilot is designed to keep your review collection honest and compliant.
Users may be able to post feedback, reviews, or other content. By posting, you confirm that:
By submitting content, you grant ReviewPilot LLC a non-exclusive, royalty-free license to use, reproduce, and display your content for business purposes. We reserve the right to remove content that is unlawful, off-topic, or otherwise violates these Terms — but never solely because a genuine review is negative.
Certain organizations (e.g., government agencies, search engines, news outlets) may link to our site without prior approval. Other organizations may request permission by contacting us at contact@reviewpilot.ai.
Approved organizations may link to our homepage using our business name or the website URL, provided the link is not misleading and does not imply false endorsement. Use of our logo requires a trademark license agreement.
Our site may contain links to external websites or services provided by third parties. We are not responsible for the content, accuracy, or policies of those third-party sites.
To the fullest extent permitted by law, ReviewPilot LLC:
Nothing in these Terms will exclude liability for death, personal injury, fraud, or other liabilities that cannot be limited under applicable law.
We may update these Terms at any time without prior notice. By continuing to use ReviewPilot.ai, you agree to be bound by the latest version.
For questions about these Terms, please contact us at:
ReviewPilot LLC
Email: contact@reviewpilot.ai
Website: https://reviewpilot.ai
ReviewPilot LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website https://reviewpilot.ai and our SMS services.
We may collect the following types of information:
We use collected information to:
We do not sell or rent your personal data. We may share your information with:
Our website uses cookies to operate effectively and improve user experience. Some cookies are essential for functionality, while others (analytics, marketing) are optional. You can control cookie preferences through your browser settings.
We implement reasonable security measures to protect your personal information. However, no online service can guarantee 100% security, and you use our website and SMS services at your own risk.
Our services are not directed to children under 13, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, contact us to have it removed.
Depending on your location, you may have rights to access, correct, or delete your personal information, as well as to opt out of marketing communications. To exercise these rights, contact us at contact@reviewpilot.ai.
We may update this Privacy Policy from time to time. Changes will be reflected with a new “Last Updated” date. Continued use of our services constitutes acceptance of the revised policy.
If you have any questions about this Privacy Policy, please contact us at:
ReviewPilot LLC
Email: contact@reviewpilot.ai
Website: https://reviewpilot.ai