SMS Consent

About ReviewPilot AI

ReviewPilot AI is a customer feedback and review platform operated by ReviewPilot LLC. We help businesses gather valuable feedback and reviews by providing customers with an easy and secure way to share their experiences via SMS.

Our mission is to improve the connection between businesses and their customers through transparent, consent-based communication. Every message is sent only after the customer has provided clear opt-in consent, and each message includes simple instructions to opt out at any time.

At ReviewPilot, we are committed to:

• Respecting customer privacy

• Ensuring compliance with SMS and data regulations

• Making feedback simple, branded, and trustworthy

For more information, please review our Terms & Conditions and Privacy Policy.

Welcome to ReviewPilot.ai!

These Terms and Conditions govern your use of our website, https://reviewpilot.ai, operated by ReviewPilot LLC (“we,” “our,” or “us”). By accessing or using this website, you agree to be bound by these Terms. If you do not agree, please discontinue use of our website immediately.

1. Cookies

Our website uses cookies to enhance your browsing experience. By using ReviewPilot.ai, you consent to our use of cookies in accordance with our Privacy Policy.

Cookies are small files placed on your device to help operate our site, track usage, and personalize your experience. Some cookies are strictly necessary for the site to function and do not require your consent. Others, such as for analytics or marketing, may be optional and can be managed through your browser settings.

2. Intellectual Property and License

Unless otherwise stated, ReviewPilot LLC owns all intellectual property rights in the content on this website. You may access this material for your own personal use, subject to the following restrictions:

You must not:

• Republish, sell, rent, or sublicense content from ReviewPilot.ai.

• Reproduce, duplicate, or copy materials without permission.

• Redistribute content except where specifically made available for sharing.

3. User Contributions (Comments, Feedback, etc.)

Users may be able to post feedback, reviews, or other content on our website. By posting, you confirm that:

• You have the right to share the content.

• Your contributions do not infringe on intellectual property rights or contain unlawful, defamatory, or offensive material.

• Your content will not be used for unauthorized promotions or illegal activity.

By submitting content, you grant ReviewPilot LLC a non-exclusive, royalty-free license to use, reproduce, and display your content for business purposes. We reserve the right to remove any content deemed inappropriate.

4. Hyperlinking Policy

Certain organizations (e.g., government agencies, search engines, news outlets) may link to our site without prior approval. Other organizations may request permission by contacting us at contact@reviewpilot.ai

Approved organizations may link to our homepage using our business name or the website URL, provided the link is not misleading and does not imply false endorsement. Use of our logo requires a trademark license agreement.

5. Third-Party Content and Links

Our site may contain links to external websites or services provided by third parties. We are not responsible for the content, accuracy, or policies of those third-party sites.

6. Disclaimer and Limitation of Liability

To the fullest extent permitted by law, ReviewPilot LLC:

• Provides this website and its services “as is” without warranties of any kind.

• Disclaims responsibility for errors, omissions, or interruptions of service.

• Will not be liable for damages arising from use of the website, except as required by law.

Nothing in these Terms will exclude liability for death, personal injury, fraud, or other liabilities that cannot be limited under applicable law.

7. Changes to Terms

We may update these Terms at any time without prior notice. By continuing to use ReviewPilot.ai, you agree to be bound by the latest version.

8. Contact Us

For questions about these Terms, please contact us at:
ReviewPilot LLC
Email: contact@reviewpilot.ai
Website: https://reviewpilot.ai

Terms & Conditions

Privacy Policy

Effective Date: October 1st, 2025
Last Updated: October 5th, 2025

ReviewPilot LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website https://reviewpilot.ai and our SMS services.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, or other details you provide when signing up or opting into SMS communications.

• Usage Information: Data about how you use our website, including cookies, IP address, browser type, and device information.

• Communication Data: Records of SMS messages sent or received when you interact with our services.

2. How We Use Your Information

We use collected information to:

• Provide and manage our SMS messaging services.

• Confirm opt-in and send service-related communications.

• Improve our website and customer experience.

• Comply with legal obligations and industry regulations.

• Send promotional messages (only if you have explicitly opted in).

3. Sharing of Information

We do not sell or rent your personal data. We may share your information with:

• Service providers (e.g., Twilio for SMS delivery).

• Legal authorities if required to comply with laws, regulations, or legal processes.

4. Cookies

Our website uses cookies to operate effectively and improve user experience. Some cookies are essential for functionality, while others (analytics, marketing) are optional. You can control cookie preferences through your browser settings.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no online service can guarantee 100% security, and you use our website and SMS services at your own risk.

6. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, contact us to have it removed.

7. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information, as well as to opt out of marketing communications. To exercise these rights, contact us at hello@reviewpilotai.com.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected with a new “Last Updated” date. Continued use of our services constitutes acceptance of the revised policy.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ReviewPilot LLC
Email: hello@reviewpilotai.com
Website: https://reviewpilot.ai